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Cant transfer from enomcentral to namecheap/godaddy, please help

5+ Year Member

Msg#: 4533366 posted 8:32 pm on Jan 4, 2013 (gmt 0)

Hi guys,

like you might already know, domain renewal fee in enomcentral is $39 per year, so i wanted to transfer out my domain from enomcentral to namecheap or godaddy

i already tried ordering transfer in namecheap 2 times, but still failed, its says

Reason for Cancellation :
Canceled - Invalid EPP/authorization key - Please contact current registrar to obtain correct key

the EPP/authorization key should be right, i only copy paste it directly from email page to namecheap transfer page
screenshot the EPP/authorization key are received to my email :

Note About lock
Here are screenshot of General settings page in enomcentral, you can see Registrar-Lock is disabled, i already do this few weeks a go

but i tried do whois check in domaintools.com today, its says still Locked, it is true or not, its should be says Unlocked

please help what is the solutions guys?
- is it because the EPP/authorization key, have special character on it that is "(", and namecheap cant handle it? i still not yet try the transfer using godaddy, if you recommending me try godaddy too, i will try it, i am only afraid it will failed too before

- enomcentral.com renewal is $39, but i read enom.com reseller renewal is only about $9, do i need to search another person that have enom.com reseller account, push it there and help to renew it?

[edited by: Webwork at 10:03 pm (utc) on Jan 4, 2013]
[edit reason] Please - No screenshot links - We limit external links per TOS [/edit]



5+ Year Member

Msg#: 4533366 posted 3:37 am on Jan 5, 2013 (gmt 0)

Enomcentral and namecheap may be using the same registrar, it will be a move, not a transfer. Check with Namecheap support, before trying again.

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