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Zoneedit won't respond

Msg#: 4254847 posted 9:50 pm on Jan 18, 2011 (gmt 0)


ZoneEdit support is not responding to my question and therefore I cannot login to their system to make the necessary changes.

The ip-address of our web and mailserver has been changed by our ISP and I need to make urgent changes to the ip address the domain points to.

Since I get no reply from ZoneEdit could I sign up to another DNS provider and and use there nameservers to have everything resolve correctly? the old IP address is no longer active.

Any suggestions?




WebmasterWorld Senior Member bwnbwn us a WebmasterWorld Top Contributor of All Time 5+ Year Member

Msg#: 4254847 posted 10:51 pm on Jan 18, 2011 (gmt 0)

Sure as long as you can change the nameservers on the domain to the new one. Sounds like you need a new one anyway. I recommend dnsmadeeasy


WebmasterWorld Senior Member 10+ Year Member

Msg#: 4254847 posted 4:08 pm on Jan 20, 2011 (gmt 0)

I think ZoneEdit are involved in a massive account migration. Might be worth trying to login into

[legacy.zoneedit.com...] rather than www.zoneedit.com

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