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Domain Names Forum

    
GoDaddy 301 redirect
Acts like a 302
StoutFiles




msg:3666608
 12:18 pm on Jun 4, 2008 (gmt 0)

They say they offer a 301 redirect for their parked domains but when doing a check on it it acts like a 302 still. Are they lying* to their customers?

*used loosely because they warn that it may not be search-engine friendly

 

pageoneresults




msg:3666624
 12:46 pm on Jun 4, 2008 (gmt 0)

They say they offer a 301 redirect for their parked domains but when doing a check on it it acts like a 302 still. Are they lying* to their customers?

I would hope not. If you check the server headers for a parked domain, does it return a 302 response code? If it does, then something is out of order. If their documentation states a 301, and there is a 302 being returned, then yes, there is misinformation there.

StoutFiles




msg:3666627
 12:52 pm on Jun 4, 2008 (gmt 0)

#1 Server Response: <website link>
HTTP Status Code: HTTP/1.1 302 Moved Temporarily
Content-Length: 0
Location: /?defb96c0
Redirect Target: /?defb96c0

So yeah, that's a problem. I sent an email to GoDaddy about it, they either need to fix that problem or not lie about the option to their customers. If they don't fix it I'm out of there.

[edited by: StoutFiles at 12:54 pm (utc) on June 4, 2008]

wtkad




msg:3666631
 1:02 pm on Jun 4, 2008 (gmt 0)

I was getting the exact same response, but it switched back to 301 while I was trying out different domains. Very odd, but maybe it's fixed.

EvelCat




msg:3682600
 6:05 pm on Jun 24, 2008 (gmt 0)

It's been like that for years, godaddy will never fix!

zuko105




msg:3682689
 7:39 pm on Jun 24, 2008 (gmt 0)

I still can't get godaddy to change a 302 to the proper 301 now. 4 weeks and counting.

Come on godaddy, pick up the slack here.

Webwork




msg:3682703
 8:05 pm on Jun 24, 2008 (gmt 0)

Folks, initially this thread served the purpose of confirming that there was a real issue with GD's redirection service and alerting WebmasterWorld members, some of whom might desire/expect the service, to the problem.

The thread is becoming a public flogging of GD.

As spelled out in the Domain Forum Charter:

CUSTOMER SERVICE ISSUES:

If you are dissatisfied with a registrar or other service provider, or have other issues about which you are annoyed, please file your grievance with the Better Business Bureau, the local government Consumer Advocate or other similar agency. Posts that consist of or contain complaints, grievances, allegations of shoddy customer service or business practices are subject to removal, deletion or editing.

Certain issues are better addressed - directly - to GoDaddy customer service or Bob Parsons. Therefore this thread will now be closed and you are invited to press the issue directly with GD.

Thanks for alerting us all to this issue.

[edited by: Webwork at 10:38 am (utc) on June 25, 2008]

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