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Domain Names Forum

    
Help Retrieving Lost Domain
forgot to renew, domain picked up within hours, showing sleeze ads
SAHover




msg:3565927
 4:47 pm on Feb 4, 2008 (gmt 0)

I'd appreciate any advice you all might have - this is a topic I'm very ignorant about.

Background - my husband designed a website five years ago for a local organization. He registered the domain for a five-year period and then, basically, forgot about it. The contact info on the domain was, however, in his name (now outdated).

The domain expired yesterday, February 3, 2008. This morning, February 4, 2008, the site was already redirecting to a sleezy spam ads page that brought up a threat on my anti-virus screen when I tried to view the source.

Ecom.com is showing the reseller to be a company we initially used for hosting all those years ago. Apparently, they ran in and picked up the domain.

How could they? The domain was locked. My understanding is that there is a grace period of 30 days or so?

I have an old account id and password to ecom.com that their site says "does not exist".

This reseller did not change any of the contact info; at least it's not showing so far.

Anyway, huge snafu. Any advice you can give as to how we can get this name back would be very appreciated.

Thanks

 

Laker




msg:3565970
 5:36 pm on Feb 4, 2008 (gmt 0)

Please take a look at this recent thread in this forum, as the situation may be nearly identical to yours:
Stolen domain name [webmasterworld.com]

The chances are very good that you can still renew (or redeem) the domain name ... that it is only parked during the "expiration process".

You need to move FAST ;-) ... CALL the Registrar (not the reseller).

Let us know how it works out!

Webwork




msg:3566138
 9:03 pm on Feb 4, 2008 (gmt 0)

Thanks, Laker, for the spot on guidance.

SAHover, please read the thread and if you have any questions come back with them quickly.

SAHover




msg:3566969
 6:59 pm on Feb 5, 2008 (gmt 0)

Thanks for your help, we got it worked out and renewed, thank goodness.

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