LifeinAsia
msg:3405643 | 9:01 pm on Jul 26, 2007 (gmt 0) |
I had a phone call several months ago from them shortly after the 30-day renewal e-mail. I guess they looked at my history of renewing domains within a few days of their expiration and wanted to see if they could get their money sooner. :) (BTW, I think we have about 40 domains, so we're not a huge customer either.)
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justgowithit
msg:3406143 | 11:16 am on Jul 27, 2007 (gmt 0) |
| I guess they looked at my history of renewing domains within a few days of their expiration and wanted to see if they could get their money sooner. |
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lol - and here I am thinking that their intentions were to better their customer service. ;) The more active domainers probably get calls all the time. I did take this is a sincere effort to better their customer service. I guess you need to try anything when you're in a market as competitive as domain regs.
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blueheelers
msg:3406647 | 7:43 pm on Jul 27, 2007 (gmt 0) |
I have several hundred names at Godaddy and received a call a few months back. The rep was trying to sell me on their Domain Discount Club. I decided to pass because I can still register names cheaper with a coupon. I told him that I preferred sales requests via E-mail and haven't heard back from them.
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Duskrider
msg:3406651 | 7:54 pm on Jul 27, 2007 (gmt 0) |
I got a call a few months ago as well. I was actually fairly shocked, and didn't know what to say. I have my domains set to auto renew and a few days after one of them renewed itself I got a call asking me if everything went smoothly. I was like, "One of my domains renewed itself last week? Ok. Cool. Yeah, I guess everything is good, thanks." I only have about 10, so I don't really keep track of when they're supposed to renew... they just take care of themselves. Impressive service... if a bit strange.
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