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GoDaddy Kills Security Website's Domain After MySpace Complaint
Only 52 seconds elapsed from notification to suspension
CritterNYC




msg:3232480
 7:03 am on Jan 26, 2007 (gmt 0)

[news.com.com...]

The security site SecLists.org which hosts 250,000 pages of mailing list archives had its domain shutdown by GoDaddy after MySpace complained about an archived page including the usernames and passwords of 18,000 accounts. MySpace did not contact SecLists.org. GoDaddy shut the site off 52 seconds after leaving the owners an initial voicemail message.

It should also be noted that the whole reason the passwords were phished is because MySpace refuses to implement proper security on what their members are allowed to post... thus allowing people to post fake password forms, javascript, etc on their profiles and automatically pull passwords from any visiting user when browsers auto-fill them.

 

ChuckyG




msg:3233161
 6:33 pm on Jan 26, 2007 (gmt 0)

I'd love to know if there's a suitable replacement for GoDaddy. I've heard far too many horror stories about this registrar, and with the number of domains I have, it's just not worth the risk of hosting them there.

They appear far too quick to suspend a domain, and are known for holding them ransom for $250 a pop for a "suspension fee". I've heard stories from people who have all their domains suspended due to activity of one, and they want a fee for all of them to be reactivated or moved to a less draconian registrar. Imagine doing that for 50 domains, nice little bump to their profit margin I bet.

bcolflesh




msg:3233181
 6:51 pm on Jan 26, 2007 (gmt 0)

Mistakes all around - the first one was hosting a site with GoDaddy.

Webwork




msg:3233234
 7:32 pm on Jan 26, 2007 (gmt 0)

Moderator's Note: Folks, whilst deleting a domain is a serious issue this isn't going to become a "beat up on the bad registrar" thread, so let's go light on the generalizations and all manner of hearsay comments.

If YOU have had a personal and relevant to this issue experience that you would like to share and are able to do so in a straightforward factual manner that might be informative.

I'm more interested in comments about safe practices, procedural fairness, fair readings of a registrar's TOS. The termmination of the domain MAY have been fully in compliance with GoDaddy's TOS.

Anyone know GD's specific TOS or rules that may have come into play here?

Anyone know GD's written and published procedures for dealing with TOS violations?

Again, we're not going to host a general gang-up on GD thread or any other registrar, absent far greater evidence of the registrar being unscrupulous, bizarre, etc. That's not GD by any evidence I know.

For the record I have a few - very few - domains at GD and have never had issue with GD.

CritterNYC




msg:3233266
 8:02 pm on Jan 26, 2007 (gmt 0)

GoDaddy's Terms of Service are pretty draconian:

[godaddy.com...]

Go Daddy may also cancel the registration of a domain name, after thirty (30) days, if that name is being used, as determined by Go Daddy in its sole discretion, in association with spam or morally objectionable activities. Morally objectionable activities will include, but not be limited to: activities designed to defame, embarrass, harm, abuse, threaten, slander or harass third parties; activities prohibited by the laws of the United States and/or foreign territories in which You conduct business; activities designed to encourage unlawful behavior by others, such as hate crimes, terrorism and child pornography; activities that are tortious, vulgar, obscene, invasive of the privacy of a third party, racially, ethnically, or otherwise objectionable; activities designed to impersonate the identity of a third party; and activities designed to harm or use unethically minors in any way.

Basically, GoDaddy can do whatever they want due to the ambiguous "morally objectionable" clause. Which is funny considering their high and mighty attitude after CBS refused to air their SuperBowl commercials.

[edited by: CritterNYC at 8:02 pm (utc) on Jan. 26, 2007]

John Carpenter




msg:3233271
 8:10 pm on Jan 26, 2007 (gmt 0)

Michael Froomkin, a law professor at the University of Miami who has written about domain name regulation, says this is the first time he's heard of a registrar abruptly taking a customer offline without a court order.

"Some people might feel safer with a registrar that's a little more pro-customer," Froomkin said.


Little_G




msg:3233274
 8:14 pm on Jan 26, 2007 (gmt 0)

Hi,

If YOU have had a personal and relevant to this issue experience

Unfortunately I meet this criteria, I registered a domain name with GoDaddy about 9 month ago, I also took them up on their offer of discount hosting with my registration. I think my site was only up for about 7 days before I received a "Domain Suspension Notice", two days later after emailing then (twice) I received a wonderfully automated response telling me that I was "consuming an excessive percentage of server CPU time".

Now admittedly the script I was running was still in development so it may well have been using more CPU than I would have liked, but what I would have expected from a reputable company would be an email warning me of the problem and giving me a deadline to sort it out, what I got instead was more reminiscent of a ransom note, $199 for reactivation or $50 to transfer to another registrar.

I still haven't worked out why my domain name was suspended after a hosting plan T&C violation!

You can form your own opinion based on that but personally I would not recommend GoDaddy.

Andrew

davezan




msg:3233595
 2:13 am on Jan 27, 2007 (gmt 0)

I'm more interested in comments about safe practices, procedural fairness, fair readings of a registrar's TOS. The termmination of the domain MAY have been fully in compliance with GoDaddy's TOS.

Anyone know GD's specific TOS or rules that may have come into play here?

Anyone know GD's written and published procedures for dealing with TOS violations?

https:// www. godaddy.com/gdshop/agreements.asp?ci=291

Go Daddy reserves the right at all times to disclose any information as Go Daddy deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Go Daddy's sole discretion.

If You have purchased Services, Go Daddy has no obligation to monitor Your use of the Services. Go Daddy reserves the right to review Your use of the Services and to cancel the Services in its sole discretion. Go Daddy reserves the right to terminate Your access to the Services at any time, without notice, for any reason whatsoever.

Go Daddy reserves the right to terminate Services if Your usage of the Services results in, or is the subject of, legal action or threatened legal action, against Go Daddy or any of its affiliates or partners, without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit. Go Daddy may review every account for excessive space and bandwidth utilization and to terminate or apply additional fees to those accounts that exceed allowed levels.

Except as set forth below, Go Daddy may also cancel Your use of the Services, after thirty (30) days, if You are using the Services, as determined by Go Daddy in its sole discretion, in association with spam or morally objectionable activities. Morally objectionable activities will include, but not be limited to: activities designed to defame, embarrass, harm, abuse, threaten, slander or harass third parties; activities prohibited by the laws of the United States and/or foreign territories in which You conduct business; activities designed to encourage unlawful behavior by others, such as hate crimes, terrorism and child pornography; activities that are tortuous, vulgar, obscene, invasive of the privacy of a third party, racially, ethnically, or otherwise objectionable; activities designed to impersonate the identity of a third party; illegal access to other computers or networks (i.e., hacking); distribution of Internet viruses or similar destructive activities; and activities designed to harm or use unethically minors in any way.

Unfortunately registrars don't advertise how they handle issues like that. And there's currently no force on earth requiring them to disclose that, which they don't have to anyway.

What makes it worse is people are generally too lazy to read the fine print. While there's no requirement for that either, what's being discussed here is what can potentially happen when people don't expect the worst and try to prepare for it.

On the side, I've so far found 4 instances where the registrar charges a fee for violating any term of their registration agreement. One of the members here mentioned about 2, which are the worst I've seen so far.

Speaking of fees:

Go Daddy reserves the right to charge a reasonable service fee for administrative tasks outside the scope of its regular services. These include, but are not limited to, customer service issues that cannot be handled over email but require personal service, and disputes that require legal services. These charges will be billed to the Payment Method we have on file for You.

This is something I've been investigating for a long long time. I've learned a few, but I'm sorry to say there's no consistency since each registrar has its own views how to approach certain issues.

Awareness and responsibility go both ways. Be aware, be responsible.

And of course, if you don't like your service provider's terms, then don't use them. Period.

Lou_N_Gerat




msg:3234589
 4:56 am on Jan 28, 2007 (gmt 0)

I paid to have a couple of domains appraised by GoDaddy, and the very next morning at 9 AM they rang me up on my phone, ostensibly to discuss the appraisals, but it turned out to be a hard-sell cold call to sell me registration and hosting.

When they met with my chilly response, they concluded with a short marketing survey.

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