homepage Welcome to WebmasterWorld Guest from 54.196.197.153
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member

Home / Forums Index / WebmasterWorld / Domain Names
Forum Library, Charter, Moderators: buckworks & webwork

Domain Names Forum

    
My name has been hijacked by a registrar
any ideas what I can do?
stuartc1




msg:3162900
 8:16 pm on Nov 20, 2006 (gmt 0)

Hi,

I have a website/domain which I've had for almost 3 years, the site was ranked well and had many pages in the search engines.

About 1 month ago I renewed the domain name with my registrar, but it did not renew. The registrar did have the domains held with another company (third party), but recently got the rights to be a proper authorized domain body, so when a renew request goes in they move the name to themself.

The name never got renewed and the third party registrars have updated the nameservers and put up some spammy holding page full of spammy links. I put in several other renew requests and today I noticed the renew date has been updated to 2007. But the registrar in the whois is still with the third party company and the spammy holding page is still up there (but my name is in as the owner).

I cannot do anything, and meanwhile the site is fastly loosing all search engine presence and ranking. And all the traffic is going to this spammy holding page (they bascially have hijacked my domain).

What can I do? I have send numerous requests to my registrar, but they just say they are have problems, nothing else.

Is there somewhere I can complain to and get this sorted and compensation? this could potentially cost my thousands of dollars to get the site back in to the search engines and many months of work.

Thanks

 

stuartc1




msg:3163049
 10:19 pm on Nov 20, 2006 (gmt 0)

OK, It is just like the thing... after I start complaining in public the domain gets renewed and back in my control :) I'm not complaining though.

For the record, the registrar is registerfly (I noticed others had mentioned company names, so I guess it is okay to mention them).

They did not reply to my tickets, I think the name just came through automatically (after about 1 month). So hopefully not to much damage has been done.

Leosghost




msg:3163062
 10:36 pm on Nov 20, 2006 (gmt 0)

now you have control back move it somewhere else ..your registrar is at best flaky
[webmasterworld.com...]

at worst ..?

davezan




msg:3163343
 4:18 am on Nov 21, 2006 (gmt 0)

Is there somewhere I can complain to and get this sorted and compensation?

Highly doubtful as many registrars' legal fine prints limit their liability based on exactly what you described. And you agree to them the moment you checked the box beside "I have read the service agreement and agree to its terms".

OTOH, nothing takes the place of persistence...if you're up to it.

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / WebmasterWorld / Domain Names
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved