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How do I cancel my Yahoo Directory listing?
How do I cancel my directory listing?

5+ Year Member

Msg#: 3179742 posted 7:17 am on Dec 6, 2006 (gmt 0)

I have 2 domains that I have been paying the yearly price in the Yahoo directory for years. Both have gradually slipped out of their natural listings in the last few months so I want to cancel my directory listing on the one due up for auto rebill in a week or so.

I log into my Yahoo account and it only shows the rebill for next June 2007 and not the rebill that's comming up next week? I only have and always have had just one Yahoo account for both domains. My account with them only shows one account for next June? And their interface does not even list a single domain. Is there a way to contact Yahoo to cancel my upcomming rebill without me calling my bank
to do a chargeback? Both domains are original from each other too.



WebmasterWorld Senior Member sem4u us a WebmasterWorld Top Contributor of All Time 10+ Year Member

Msg#: 3179742 posted 1:02 pm on Dec 7, 2006 (gmt 0)

You really need to call them. I used to have a phone number for their directory listings but that was a long time ago and I don't have it anymore. You could call Yahoo! customer service on (408) 349-1572


10+ Year Member

Msg#: 3179742 posted 7:42 pm on Dec 11, 2006 (gmt 0)

I've never cancelled a listing, but I have just taken a look.
When I enter the "Control Panel", I see a list of all my sites.
Each site has a link to the respective "Order ID".
Click on the "Order ID", and you will go to Details page of that Order.
On the upper right corner of the page, there is another link to "How do I cancel this Order". They give you the options to either cancel after the renewal date or to cancel immediately (it takes 7 days to be de-listed).

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