I am running two sites and recently provided both with forums.
Each site is targeted to specific community: one is of retrospective (nostalgic) nature and is dedicated to the 20th Century computers of the well known manufacturer, while another is covering the usage of modern software package dedicated to ships maintenance.
While visitors of the first site prefer send me email and ignore forum, visitors of the second started to use forum from the very beginning.
Why things a going that way and what may be the correct policy to up and running both of the forums?
[edited by: TCMEngine at 10:15 am (utc) on Aug. 6, 2006]
We do this one one site too, although in a blog format. Questions are submitted by web form, and the most interesting ones are published with an answer. In a forum format, this would be a fine opening for a discussion.