Msg#: 3342164 posted 4:20 pm on May 17, 2007 (gmt 0)
Hi, Anyone have any experience getting a penalty lifted on ask.com? Our site has gone from being very well indexed with hundreds of thousands of pages to being completely delisted, now for over a month.
If I do an inurl:mydomain search I see the very strange result of "Showing results 1-3 of 1,048,000" (none of the 3 that show up are my domain) like it still has all our pages indexed but they are explicitly removed by a penalty.
After numerous emails to ask.com support all I've gotten back is "please add a sitemap", which we already had, though I hadn't pinged ask.com with it. Of course they continue to spider tens of thousands pages a week from us so it's not like they are having trouble finding our site.
Msg#: 3342164 posted 2:17 pm on May 18, 2007 (gmt 0)
Good point, I think you're right about inurl: being broken now that I look at some other domains, but I don't get any results with site:mydomain.com mydomain either. I had tried that as well as just "mydomain" but none of that will bring up any pages from my site. In fact the #1 result for "mydomain" is a primary competitor. Grrr...