| Mod security
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helenp

msg:4343622 | 4:41 pm on Jul 25, 2011 (gmt 0) | Hi, dont know where to post my problem, for about 2 months ago I installed and configured with a lot of work the chat program open free source Crafty Syntax Live Help. Due to hacking on the server 2 weeks ago the server installed mod_security, and last night they added additional rules. And this morning I could not enter the chat, gets Internal Server error everywhere, and the message: Apache/2.2.19 (Unix) mod_ssl/2.2.19 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 Server at www.marbellasunrentals.com Port 80 The program I downloaded from cpanel fantastico de luxe, and now the host want me to contact the programmer to find out where is the bug with mod_security.... However as it is open source there are no support unless you are a paying user. Anybody can help or tell where I should post this to find out? Anybody else with the same problem? Thanks in advance, Helen
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LynX4DBA

msg:4347316 | 6:35 pm on Aug 3, 2011 (gmt 0) | Hello Helen... Are you still facing the problem ? if so, you can do this to troubleshoot .. go to /etc/httpd/logs/ .. look for secaudit.log and check for any specific errors related to your chat program that will give a fair idea about the rules in which chat program is getting inaccessible. Post your comments -Lynx4DBA
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