ColinG
msg:4105475 | 10:52 pm on Mar 26, 2010 (gmt 0) |
See if you can download the daily (or weekly or monthly) logs and process them on your Windows machine - Analog will run on your machine:
[analog.cx...]
See if you can get the error logs also - that will show problems beyond the log reports.
This should have no problems on their computer.
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tangor
msg:4105503 | 11:58 pm on Mar 26, 2010 (gmt 0) |
Are you able to see the access.log and error.log via ftp? If so find out the log rotation schedule and if they are archived for a day or week... then download and process on your personal machine. I use access to load my log files and run queries to generate reports.
If your host is not giving access to your own logs, I'd consider a different host... and tell 'em that, too.
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