homepage Welcome to WebmasterWorld Guest from
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member

Home / Forums Index / WebmasterWorld / Website Analytics - Tracking and Logging
Forum Library, Charter, Moderators: Receptional & mademetop

Website Analytics - Tracking and Logging Forum

Google Analytics e-Commerce problem
wrong tracking information

 12:48 pm on Jul 1, 2009 (gmt 0)

I am trying to track goals for an e-commerce site (ex: domain.com)
The entire checkout process goes to https://secure.some-other-domain.com
All the pages (domain.com and secure.some-other-domain.com) have tracking code installed.
All the goals are tracked BUT it shows all the sales are from direct traffic only.
1. Domain.com stats show the traffic from se's, direct, referrer urls, etc... - so this part by itself is good.
2. secure.some-other-domain.com - also shows goals, funnels - this part by itself is good.
The problem is that all the goals (sales) show that they come ONLY from "Direct".
What can I do to create connection between the two.

Thank you



 5:34 pm on Jul 21, 2009 (gmt 0)

It looks like you are not properly passing the cookie between the two different domains. You need to call the following functions:


Then each cross site link would need to be tagged with _link();

onclick="javascript:firstTracker._link(this.href); return false;"

Ideally, you should use WebTrends with custom parameters in this scenario to track the visitors from source. Visitor History is very helpful here. GA is NOT the best product in this case.

Global Options:
 top home search open messages active posts  

Home / Forums Index / WebmasterWorld / Website Analytics - Tracking and Logging
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved