| 1:48 am on Apr 16, 2009 (gmt 0)|
I checked my other google analytics acct (for my most popular website) it shows that in 2005 my average time on site was 9.59m and currently is at 13.15m.
| 3:02 pm on Apr 18, 2009 (gmt 0)|
mine is 7.54m
| 11:44 pm on Apr 18, 2009 (gmt 0)|
If your visitors are on a mission (find or buy something or learn something specific) then your times could be interpreted as much too long. If your visitors are there to discover, learn, browse around, discuss, then I'd say your times are too short.
Your question means nothing without the context.
| 9:10 pm on Apr 19, 2009 (gmt 0)|
Yes as a new on-line retailer my average times are just under 3.00 minutes. So I need to get them up quite a bit !
| 12:51 pm on Apr 20, 2009 (gmt 0)|
And, remember that "average" is a very poor statistic to use. I've never seen a site where a few incredibly long visits doesn't pull the "average" up high. You can have half your visitors spending 40 seconds or less on the site, and the "average" could still be 3 minutes.
If your stats package has a "median" visit length available, that's much closer to what most people would call "typical." In the above example, the median would be 40 seconds.
If your stats package has a report listing lengths (under 1 minute, 1-2 minutes, 2-3 minutes, etc) with the number of visits for each, you can get a much better idea of how long most visits are, and you can use that table to calculate the median.
Also, remember that the "average" may or may not include all the very short visits that are the single page visits. A single page visit has no length at all because there is no second page view to show how long the first page was viewed. If the stats package doesn't include these ultra-short visits in its calculation of "average," then your "average" is, again, far too high and nowhere near a good representation of "typical."
The e-comm sites I have experience with averaged 7 minutes, with a median of about 2.75 minutes. But, there are lots of different kinds of e-comm sites with difference ideal visit lengths.
This is about the point when somebody else should jump in and say "conversion is the only thing worth measuring."
| 2:12 pm on Apr 21, 2009 (gmt 0)|
If your time on site is 2 minutes - so what?
If your time on site is 5 minutes - so what?
If your time on site is 7 minutes - so what?
Worthless metric by itself.
| 4:13 pm on Apr 21, 2009 (gmt 0)|
... with "by itself" being the important part of that statement, I hope.
| 3:25 pm on Apr 22, 2009 (gmt 0)|
Great to see this old topic come up - but in a new way.
just for fun, is it possible to easily get "median" data from Google Analytics? I've been meaning to ask this question and this is probably one of the best places to ask.
To add to the OP, it really is about "conversion" more than TOS. And conversion can be defined in many ways.
I consider TOS a leading indicator, but never authoritatively "good" unless I know that high TOS also reasonably correlates with conversion or pre-conversion behavior such as looking at a contact form, using a store locator, putting goods in a shopping basket, etc.
With one site I manage, I get a lot of high TOS visits from people just surfing for the fun of it.
Not much I can do about this - I know for a fact that many of these visitors are amateur hobbyist "dreamers" who are digging looking at the pretty pictures of professional quality equipment they may never afford.