phranque

msg:3836326 | 10:14 am on Jan 28, 2009 (gmt 0) |
you have a domain name canonicalization problem. www.example.com is not the same domain as but rather a subdomain of example.com.
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Suvro

msg:3836391 | 11:59 am on Jan 28, 2009 (gmt 0) |
The analytics code in www.example.com and example.com are exactly same. So even if there is a canonicalization issue, Google analytics should treat both as a single account/ domain. [edited by: Suvro at 12:01 pm (utc) on Jan. 28, 2009]
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phranque

msg:3836463 | 1:24 pm on Jan 28, 2009 (gmt 0) |
how does your server redirect a request for example.com to www.example.com?
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cgrantski

msg:3836502 | 2:24 pm on Jan 28, 2009 (gmt 0) |
Does the information at this link (below) help? It seems to cover the situation for any analytics program, although the solution they offer is unique to the tool they are discussing. [webtrendsoutsider.com...] I am sure this has been discussed here on WW also, but I can't find anything just now.
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StoutFiles

msg:3836564 | 3:57 pm on Jan 28, 2009 (gmt 0) |
Either way you should have it 301 to one or the other.
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Marcia

msg:3836568 | 4:09 pm on Jan 28, 2009 (gmt 0) |
That's how it's supposed to be; it's a different hostname [mattcutts.com...] www. is a sub-domain of example.com, making it a different "host" than non-www pages.
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tonynoriega

msg:3836811 | 8:38 pm on Jan 28, 2009 (gmt 0) |
i just put in a filter to exclude any referrals from my own domain...
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