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Website Analytics - Tracking and Logging Forum

    
Changed Servers - Google Analytics changed
New Server for https maps all analytics conversion to sitename
arnarn




msg:3511228
 7:08 am on Nov 22, 2007 (gmt 0)

Several months ago, we changed our server environment to separate our secure https processing from the "regular" urls.

Before the change, Google Analytics (GA) would break down our traffic to show referrals (e.g. google(cpc)...) and we could select "goal conversions" and get conversions for all (e.g. key words, referring sites, etc) and see actual conversion data (%).

After the change to our new server, GA still breaks down traffic groupings such as referrer or keyword, but when you look at the conversion data, it's all 0 except for one entry. The conversion data now shows up under our main domain name as the referrer. EG if you want to look at referring sites and get the conversion data listing, all the conversion data will show up under our domain name as the referrer. The referring sites will show up under "site usage" tab with #vistits, but when you go to the conversion data tab, only one site (our domain name) shows INVC goal conversion as non-zero. All OTHER sources listed have #visits as non-zero, but the INVC column shows 0%

What is different with the new server is that all secure pages are handled by a url that looks something like:

"https://secure.domain.com/domain.com/cgi-bin/..."

Before the server move, these pages were:
"https://domain.com/cgi-bin/..."

I've noticed some GA documentation on multiple sub-domains being set up as reporting under the same GA profile and other documentation on how to report the information under a separate profile.

If we want to have everything the same as it was before (one profile) with the status mapped the same way, do we just add the _udn= parameter in the tracking code to map back to domain.com?

 

cgrantski




msg:3511492
 6:06 pm on Nov 22, 2007 (gmt 0)

Is that what the GA documentation says to do?

arnarn




msg:3511534
 7:37 pm on Nov 22, 2007 (gmt 0)

GA says you can do a lot of things, but it's often trying to understand if what they say you can do really applies to a given specific circumstance.

Before we make changes, it would be good to have some HELPFUL comments as to what specifically needs to be done to achieve our goal (e.g. to have all the reporting / statistics as it was before we changed environments.)

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