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Website Analytics - Tracking and Logging Forum

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Anyone experiencing Google Analytics problems?
Does Analytics have a history of being unreliable?
Broadway




msg:3395443
 1:52 am on Jul 16, 2007 (gmt 0)

I'm only aware of a few sources of real-time page counting information for my website: Google Analytics and Google Adsense.

Today (Sunday 7/15) Google Analytics shows multiple hours where there is essentially no traffic for my site. My Google Adsense stats seem to show a loss of traffic but not as great as Analytics shows, although it is a little hard to tell since Adsense only updates stats and does not list them hour by hour.

My monitoring service for my hosting/website has not reported any server down time.

Is it possible that Google Analytics is wrong or experiencing some problem and that's why my website stats seem so strange today?

 

Marshall




msg:3408929
 9:01 pm on Jul 30, 2007 (gmt 0)

Google can't pass gas without making the home page around here.

Too true. What does that say about us?

And to think, people use to complain about MS controlling everything.

Serious question - What happens to all our sites if someone decides to put malicious code in the analytics script?

Marshall

SEOPTI




msg:3408941
 9:10 pm on Jul 30, 2007 (gmt 0)

Are there really people out there using Analytics? I love privacy regarding my web stats. Just go ahead and install awstats, it is reliable and free.

Miamacs




msg:3408994
 10:37 pm on Jul 30, 2007 (gmt 0)

If you're suspicious to Google, you'll be suspicious w/o your stats already. It wouldn't tell anything more than the clickthrough rate on the SERPs, and...

Besides... the darkest place is under the candle.

...

same comment with SEO turned off: Oh did you mean your competition? Now that's wise. Put .htaccess on awstats.
Though you already have.

...

The question is... are there really people who rely on any single stat program?
I know *I* don't, that's for sure.
I've got two on the server-side and at least one off-server.
When something's wrong, a little checking around does the trick of putting out the alarm.

klown




msg:3409093
 1:15 am on Jul 31, 2007 (gmt 0)

Had this same issue yesterday, but our problem was that our sales inquiries from sites were down too! So I checked where visitors were coming from on analytics and we were receiving 1% of our normal traffic across 6 different sites.

Guess I should have spent more time working on my new analytics program..

incrediBILL




msg:3409107
 1:38 am on Jul 31, 2007 (gmt 0)

Most amusing that people get so upset when FREE services go foul as you're getting what you paid for which is ABSOLUTELY NOTHING!

Not to mention the fact that Google Analytics only tracks traffic that uses Javascript so humans with js disabled and the run of the mill bot traffic is completely off the radar.

I use GA because it does do some interesting things but I also take it with a grain of salt for everything it misses and don't really care when freebies fall apart as they'll fix it when they get around to it, or they won't and I'll move on to use something else.

fmimoso




msg:3409120
 1:56 am on Jul 31, 2007 (gmt 0)

If you think Google Analytics is free think twice.

I'm paying it with data. ;)

gibbergibber




msg:3409121
 1:57 am on Jul 31, 2007 (gmt 0)

-- Most amusing that people get so upset when FREE services go foul as you're getting what you paid for which is ABSOLUTELY NOTHING!--

I don't think most people are upset, I think they mainly just wanted to verify that the problem is with Analytics and not with their own site.

When you suddenly see your site's stats dive to zero, a part of you does wonder if the visitors have stopped coming... ;-)

Januuski




msg:3409135
 2:16 am on Jul 31, 2007 (gmt 0)

Saturday's data lost?
All of the websites we are tracking are showing way too low numbers for Saturday. How much data got lost? My guess is 20-50%.

incrediBILL




msg:3409142
 2:25 am on Jul 31, 2007 (gmt 0)

I don't think most people are upset, I think they mainly just wanted to verify that the problem is with Analytics and not with their own site.

Interesting as I must not be familiar with the bottom of the barrel hosting accounts as all the accounts on my server have basic stats built into the control panel.

Hmmmm....

gibbergibber




msg:3409345
 9:49 am on Jul 31, 2007 (gmt 0)

--Interesting as I must not be familiar with the bottom of the barrel hosting accounts as all the accounts on my server have basic stats built into the control panel.--

Well, Analytics was originally intended to follow the progress of Adwords campaigns rather than just provide raw stats.

I hear what you're saying, but I suppose people wanted extra assurance that it was just analytics going wrong.

PowerUp




msg:3409385
 10:55 am on Jul 31, 2007 (gmt 0)

My stats working fine now.

jsinger




msg:3409533
 2:18 pm on Jul 31, 2007 (gmt 0)

My Saturday stats that were off about 50% haven't recovered. Sunday stats were restated and appear to be correct now.

lruellan




msg:3409586
 2:57 pm on Jul 31, 2007 (gmt 0)

same here... Saturday stats are off. Data is back to normal after.

randle




msg:3409685
 4:37 pm on Jul 31, 2007 (gmt 0)

Slightly off topic, so apologies but does anyone else get stats showing Yahoo PPC traffic as Yahoo organic traffic in their Google Analytics?

tedster




msg:3409819
 6:54 pm on Jul 31, 2007 (gmt 0)

Official Update:

We are starting to update reporting in all Google Analytics accounts affected by the delay. As of 5pm PST this evening, some users will start to see part or all of the data from the period between Saturday and now appear in reports. We expect updates for all accounts to continue through Monday night into tomorrow and will update this blog when reporting is fully restored.

[analytics.blogspot.com...]


Sharpseo




msg:3413108
 8:08 pm on Aug 3, 2007 (gmt 0)

I'm still missing data from last week, don't know how extensive it is. I use ecomm integration, and some transactions from referring sites that I know were there last week are completely gone.

It's not reassuring to hear them say no data was lost, just a reporting delay, and that everything is now fully updated now:

"Report data has been fully updated and is now current again. We apologize for any inconvenience the temporary delay caused and will have less reporting delays in the future." - Analytics blog, July 30th.

cgrantski




msg:3413586
 1:58 pm on Aug 4, 2007 (gmt 0)

Same here. The blog entry on the 30th about everything being okay was followed by us finding additional changes in our data (from the previous week) happening many hours after that blog post. Definitely can't trust what they say in that blog.

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