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Recommend a Usability Book
I want to learn about usability testing.

 8:44 am on Aug 5, 2007 (gmt 0)

I'm an amateur interested in usability and I want to learn about the testing process and eventually to implement it at my work place. I want to buy one of the following books but I'm not sure which one is best:

1. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests - www.amazon.com/gp/product/0471594032/ref=wl_it_dp/103-9072325-4770238?ie=UTF8&coliid=I2873QZOGZK78C&colid=2COCK2SNWH3V0

This is book is recommended on Jacob Nielsen's web site, however it's from 1994.

2. Usability Testing and Research - www.amazon.com/gp/product/0205315194/ref=wl_it_dp/103-9072325-4770238?ie=UTF8&coliid=I3JTJZ5NGJ09MD&colid=2COCK2SNWH3V0

3. A Practical Guide to Usability Testing - www.amazon.com/gp/product/1841500208/ref=wl_it_dp/103-9072325-4770238?ie=UTF8&coliid=I1QH3E7BQK6DVS&colid=2COCK2SNWH3V0

Can you recommend one of these or another book that you find comprehensive enough to start trying usability testing at your company?

[edited by: pageoneresults at 1:46 pm (utc) on Aug. 5, 2007]
[edit reason] Delinked URIs [/edit]



 1:27 pm on Aug 5, 2007 (gmt 0)

I don't know any of those books or authors, so I can't comment.

However, I have found that you can't easily beat any of the three principals of the Nielsen-Norman Group [nngroup.com].

We have this paper [nngroup.com] at work.


 5:31 pm on Aug 5, 2007 (gmt 0)

Thank you cmarshall,

I own "230 Tips and Tricks for Better Usability Testing". It really has valuable tips but they are for people who have experience with performing tests.

I think I need something more comprehensive, like a guide for a beginner. The latest book from J. Nielsen is excellent, it covers many topics but not much about testing.

Mr Bo Jangles

 5:44 pm on Aug 5, 2007 (gmt 0)

"Don't Make me Think" by Steve Krug


 12:03 pm on Aug 6, 2007 (gmt 0)

"Don't Make me Think" by Steve Krug

That's a great book (I highly recommend it -he came out with a second version), but I have a feeling they want something even more detailed.

I would still look on the NNGroup site. They have a TON of books there, and not all were written by the principals.

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