I thought we gave up on web tv years ago - a search of this site seems to confirm this, the latest post I could find was back in 2003. Tonight we got an email via the contact form on our site that their WebTV can't use our ordering process (I guess it's good they could navigate to the contact form!)
My web TV stats are nil, this is the first I've seen in years. Anyone else out there getting WebTV visitors?
I have the emumlator. It's . . . horrific, to say the least. :-( But not a lot worse than Google!
As one who proudly touts the usability flag, this was a kick in the pants, off to see what I can do to accommodate WTV users . . .
I can't remember the last time I ever saw any WebTV users, but I guess they're like the occasional Netscape 3.x user whose machine still worksand who only connect once a month and don't understand why nothing works quite right any more.
Did they specify what didn't work for your ordering process? Ideally, you should have some very basic .baseline" functionality for all users, even those with extremely unusual setups. Without looking it up, I can't remember the WebTV restrictions apart from the small screen size, you may be able to offer up an unstyled version if the CSS is the problem.